A Special Message From Tracey Road Equipment
Our number one priority at Tracey Road Equipment is to keep our employees, customers, and the community safe and healthy. The current Coronavirus crisis has made an impact on each of us.
The staff of Tracey Road Equipment want you to know that we are here for you whenever you need us and we have been deemed an essential business.
OUR SERVICE AND PARTS DEPARTMENTS ARE OPEN AND OPERATING AT FULL CAPACITY
Please note some steps we’ve implemented in our Service and Parts Departments
DISINFECTING AND SANITIZING
In an effort to reduce health risks, each vehicle that enters has its common surface areas (including key, outside/inside door handles, steering wheel) wiped down and sanitized prior to our service staff operating the vehicle. This same step is repeated prior to delivering vehicles back to the customer.
To best comply with the New York State guidelines for Social Distancing, we have removed some seating from our waiting lounges and put tape in areas around the parts and service counters indicating safe distances for customers to wait. We’re also making modifications to work areas to ensure proper distance between staff.
ONLINE PARTS STORE
Please visit shop.traceyroad.com to order parts online to be delivered to your door.
CURBSIDE PARTS PICKUP
You can also call and order your parts and we will drop them to a designated area for safe pick up.
If you have a Service or Parts need, please reach out to us. We’re here for you.