Warranty Administrator in Syracuse, NY
Join Our Team at Tracey Road Equipment!
Position: Warranty Administrator
Location: Syracuse, NY
Salary: $20-$25 per hour
Job Type: Full-time
A Successful Candidate:
- Processes all truck chassis, engine, and parts warranties in a timely, thorough, and accurate manner to meet deadlines for submission set by the manufacturer.
- Understands and eventually has a working knowledge of the warranty guidelines, rules, and exceptions for each manufacturer to be able to assist the service departments.
- Accesses and operates various manufacturers’ computer systems for submission, input, tracking, and warranty manuals and guidelines.
- Maintains thorough, legible, and accurate files of all warranty activity in a system that is easily understood and accessible to the warranty manager that is set by the manufacturer’s guidelines and rules for claim documentation.
- Supports the service departments by obtaining any missing documentation that prohibits the claim from being processed.
- Performs other general office duties as assigned.
- Attends manufacturer’s training classes, seminars, informational meetings, and webinars. Travel may be required
Skills:
- Clear communicator
- Ability to work both independently, and with a team
- Familiar with Microsoft Office and Outlook
- High school diploma or the equivalent required.
- Experience with commercial industry in-house business systems and online claim submission programs is preferred.
We Offer:
- Competitive pay and a robust benefits package including health, dental, vision, and life insurance.
- Paid time off for vacations, sick leave, and holidays, including your birthday.
- A 401(k) plan with company matching and quick vesting.
Why Tracey Road Equipment?
Tracey Road Equipment is a leader in the construction equipment industry, known for our commitment to quality and exceptional customer service. We operate multiple facilities across New York and Pennsylvania and are dedicated to fostering internal promotions and team-oriented approaches.
Tracey Road Equipment is an equal opportunity employer committed to diversity and inclusion in the workplace.